Refund Policy

Updated on: 18 July, 2025

Thank you for purchasing our course, enrolling in our workshop (online or offline), or subscribing to our services operated by JT Global Consulting FZ-LLC.

General Policy

All purchases made for courses, workshops, or services are non-cancellable and non-refundable.

Batch Transfers & Substitutions

• You may request to shift to a different batch (online or offline).
• You may allow another candidate to attend the course/workshop in your place.
• Requests must be made at least 48 hours before the session starts.
• No batch or name changes will be accepted after this window.

Certificate Policy

• Certificates are issued only once, and only in the name of the person who completes the course/workshop and required exam or assignment.

No Shows & Access

• If a candidate does not attend, they are marked absent.
• No extended access or refunds are provided in such cases.

Note: Batch transfers or exceptions are at the sole discretion of JT Global Consulting FZ-LLC.

Subscription Payment Refund Policy

Once a subscription payment is processed, it is non-refundable.

You may still cancel future subscriptions to avoid additional charges:

• Cancel directly via your payment platform (e.g., Google Pay, UPI app).
• Or, email us at support@jatanshah.in to request cancellation.

Please cancel before the next billing cycle to avoid auto-renewal.

Technical Issues & Exceptions

If you encounter a technical issue from our end and we are unable to resolve it, you will be eligible for a full refund.

• Contact our support via the email provided in the FAQ section of your course/workshop.
• We respond within 14 working days.
• If eligible, refunds are processed within 15 days of acknowledgment.
• Refunds do not apply to user-side hardware/software issues.